JetBingo Privacy Policy

At JetBingo, we take your privacy seriously and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, use the Jet Bingo app, or play at our online casino. By registering an account and using jetbingo login credentials to access our services, you agree to the practices described below.

Information We Collect

We collect personal information when you register, deposit, withdraw, or contact our support team. When you complete jetbingo register procedures, we ask for your name, date of birth, address, email, phone number and payment details so that we can verify your identity and comply with our licensing obligations under the Alderney Gambling Control Commission.

• We gather registration data including your full name, address, date of birth and contact details
• We record financial information related to jetbingo deposit and jetbingo withdrawal transactions
• We track your gaming activity, including bingo, slots and live casino sessions, to improve our services
• We collect technical data such as IP address, browser type and device information when you use the jetbingo app or jet bingo app download
• We store communication records when you contact our support team via live chat, email or telephone

How We Use Your Information

Our use of your data is limited to legitimate business purposes. We use your information to process deposits and withdrawals, verify your age and identity, prevent fraud, and ensure compliance with our licence. We also use your data to personalise promotions, including jetbingo bonus offers, jet bingo promo codes and loyalty rewards through our Loyalty Club.

• We use your data to manage your account and process jetbingo login sessions securely
• We use your information to deliver targeted offers such as jetbingo free spins, jetbingo no deposit bonus promotions and jet bingo bonus codes
• We use transactional data to detect suspicious activity and prevent money laundering
• We use your contact details to send account notifications and, where you have consented, marketing communications

Cookies and Tracking Technologies

Here at JetBingo, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse how you use our website. Cookies help us recognise returning players, streamline jet bingo login, and tailor content such as jet bingo promotion codes to your interests. You can manage cookie settings through your browser at any time, although disabling certain cookies may affect the functionality of our platform, including access to jetbingo live casino features.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our business, including payment processors, identity verification providers, and regulatory authorities such as the Alderney Gambling Control Commission. Our Jet Bingo platform also works with affiliate partners, and limited data may be shared for the purpose of tracking referrals related to jet bingo promo codes and marketing campaigns.

• We share data with payment providers to process Visa, Mastercard, Interac, Skrill and other transactions
• We share information with regulators and law enforcement where legally required
• We share limited data with affiliate partners for promotional tracking purposes
• We do not disclose your information to unauthorised third parties for commercial gain

Data Security

We are committed to protecting your data using industry-standard encryption, secure servers, and restricted access protocols. Our JetBingo systems are regularly monitored to detect unauthorised access, and our RNG and platform security are certified by iTech Labs. Despite these measures, no online transmission is entirely secure, and you acknowledge that you share information with us at your own risk when using jetbingo casino services.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory record-keeping obligations under our Alderney licence. Account information, transaction history, and communication records may be retained even after account closure, particularly where required for anti-fraud, audit or legal purposes.

Your Rights

You have the right to access, correct, or request deletion of your personal data, subject to our legal and regulatory obligations. If you wish to review the information we hold about you, update your preferences, or withdraw consent for marketing communications, you may contact our support team. We aim to respond to all reasonable requests promptly.

• You have the right to request a copy of the data we hold about you
• You have the right to ask us to correct inaccurate information
• You have the right to withdraw consent for marketing at any time
• You have the right to lodge a complaint with the relevant supervisory authority

Children's Privacy

Our services are strictly intended for individuals aged 18 or older, or the legal age of consent in your jurisdiction, whichever is higher. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete associated data.

International Data Transfers and Restricted Jurisdictions

As Jet Bingo operates under an Alderney licence and serves players across Canada, Australia and New Zealand, your data may be processed outside your country of residence. We take appropriate safeguards to ensure that any international transfer of data complies with applicable privacy standards. Please note that a Prohibited Countries list applies, and registration attempts from restricted jurisdictions, including through VPN circumvention, are blocked and prohibited.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of the jetbingo casino app or our website after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your privacy rights, please contact us at info@jetbingo.com or accounts@jetbingo.com. For affiliate-related enquiries, please reach out to affiliates@superstarzaffiliates.com. Our support team is available 24/7 via live chat, and by telephone in Canada at 1-844-842-8374 between 1pm and 11pm EST.